Frequently asked questions

What is the Cinch Clasp Adapter made of?


The Cinch Clasp Adapter is made of hypoallergenic stainless steel. This option is also offered with our 18kg plated option. The Clasp also offered in 14k gold and sterling silver.




What should I use to clean my Cinch Clasp Adapter?


You should clean your Cinch Clasp Adapter with a dry cloth.




Can I wear two or three necklaces or bracelets with the Cinch Clasp Adapter?


Yes you can! If you have the double clasp, you can attach two chains in a layered fashion, depending on their weight and size. If you have the triple clasp, you can wear two or three chains in a layered fashion. To wear two chains on a triple, just make sure you attach the chains on both ends of the adapter, while leaving the middle connection empty. Because of smaller size and area, we've seen customers attach up to six bracelets on a triple clasp. This is not as effective for necklaces.




If I attach three necklaces of the same length to the Cinch Clasp Adapter, will it still give me the layered look?


That depends on your style and the look you want to fo for. If you layer your Cinch Clasp Adapter with three neclases of the same length, the stack will give you a "messy" look with all the necklaces overlaing each other with minimal seperation. If you wan a neat, evenly space look, we recommend using necklaces of varying lengths.




Why is my Cinch Clasp Adapter pulling my necklace back, causing it to choke me?


If your Cinch Clasp Adapter is pulling your necklaces to the back, it's probably because there isn't enough weight to counter balance the Cinch Clasp Adapter. We suggest using a chain with more weight or add a pendant to the necklace.




Where is my order?


Once your order is shipped, you'll receive a tracking number via the email you provide to us. Orders can be tracked at https://usps.com/shipping/trackandconfirm.htm




How long will it take my order to ship?


We strive to have your order processed and ready for shipment in 1-2 business days. We utilize the USPS either First Clas or Priority Mail. Based on USPS, you should have your product in 3-5 business days.





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